Three case studies:
Different organizations, different problems, same diagnostic approach
Building a Learning Function from Nothing
The instinct in that situation is to fix what exists. I didn't. I started over.
Making Culture Operational Across Five Acquisitions
The result wasn't a unified organization — it was five organizations operating in proximity, using the same logo.
When the Program Isn't the Problem
It was designed to work across a portfolio of 40+ stores, which meant it was designed for none of them in particular.